THE PLAYBOOK

What is an Agency and why are they important?

Most business owners know that good people in their business is great for their brand, but many are not entirely sure how to define and agent’s ROI$ vs employee and what and agent can do vs staff head count.

So, what is the benefit of and Agent exactly? And more importantly, why is quality management crucial for your business? This is a question we are asked all the time! So, we thought we’d break it down.

While hiring an experienced employee requires an over investment on your part, let us look at a few reasons why it’s best to hire an experience agent, rather than going with staff who may not be up to meeting your expectations.

1. No employee on costs

2. Faster Onboarding - When you have got an experienced Agent, you do not need to worry about an extensive training process.

3. Confidence counts - Part of being a successful Agent covering all the service descriptions is having the necessary experience in place to deliver literally all areas - only experience and years of working in management will give an employee the full confidence they need to effectively drive your product or service. Do you have that kind of time to invest? or could it be better spent on another facet of your company?

4. Higher success rates - Tired of turnover rates that result in downtime and a lack of direction for your company? Does it only make sense to have a fully qualified Agent working for you?

The recipe for success is quite simple. Experience counts. Why risk your business with additional head count and or top-heavy employees when you could hire an experienced Agent and be ready to start meeting or exceeding your company / brand goals?